Positive Case Studies
It is our pleasure to share with you some of our PR challenges
along with a brief on the methodology that was implemented
successfully. Most of the work elaborated upon were driven
by specific communication needs and are topical in nature.
It also demonstrates our diversity not just across specific
sectors of the economy but also our ability to design and
execute communication plans which have a wide impact over
diverse influence groups.
We regret that we are bound by basic ethics of confidentiality
and would not be in a position to divulge individual client
names.
| A Swiss Duty-Free Conglomerate |
| This multinational approached us with a
typical situation. It had been participating in the Global
bids called in by the Indian government but had been disqualified
on 'notional' grounds. |
| We started with a select media meet across
Delhi, Mumbai and Chennai to create awareness on recent
global projects executed by the company and their commitment
levels towards the Indian market. The media relations
programme was activity supported by a public awareness
programme. The media has also been used to bring to light
the issue of the contract being awarded to organizations
which have large N.P.As. The inputs were coupled with
the CAG report which were drawn into print. The company
is today being seen as among the serious players among
the industry. |
 |
| A leading Health Product
Company |
| One of the top two health product companies
in India had to address a basic problem. It was planning
to launch a wide category of health products in a market
that hitherto never existed. |
| The basic communication plan was to help
build awareness about this new market category. The media
was extensively used in the form of dip-stick surveys
across important cities to ascertain knowledge and acceptance
levels which was followed by a national media launch and
facility visits by the media. Consumer awareness programmes
were also conducted across several locations in India
with feedback and analysis reports. Incidentally, this
brand was soon copied by a leading competitor with misleading
drug certification agency approvals. We then moved the
Advertising Council of India on this issue through the
media. The end result was that the competitor was forced
to withdraw the erroneous agency approval from its advertising
campaign. |
 |
| A global Japanese Telecom
company |
| Our client of Japanese origin, one of the
global players in the consumer telecom product sector,
was suffering because of being a late entrant to the Indian
market. |
| Our consultancy work started with launching
the division in India. This was followed by launch evenings
and strengthening of their distribution network through
a range of retail communication programmes along with
an official newsletter to a select audience for effective
corporate positioning. Regular product feedback analysis
and retail feedbacks coupled with a public affairs programme
across key target markets of Calcutta, Chennai, Bangalore,
Hyderabad and Jaipur helped us identify the issue of sale
of company products and erosion of brand identity through
the grey market, a common concern to other competitors
as well. On our recommendation, a common association forum
was formed to fight this complex issue and a number of
consumer awareness campaigns of buying a genuine product
have been enacted upon down the distribution channel.
A representation to this effect has been facilitated with
the Indian government at high levels. |
 |
| A leading Textile Company
|
| A textile major belonging to one of the
top 3 Indian business houses approached us with a corporate
repositioning activity. |
| We proposed a definite need for an image
shift from the serene to a brand image that represented
the young corporate executive, thereby building up aspiration
values for the brand. The activity was successfully executed
in three phases viz. launch activity through press interviews
and topical releases including brand launch, corporate
releases highlighting corporate landmarks and scale of
operations and strategy interviews with select media.
To support the editorial campaign across major metros,
trade education programmes were conducted at smaller towns
and cities as well to create the pull effect and communicate
core brand values. |
 |
| A Malaysian Air Quality
Product Manufacturer |
| The Malaysian conglomerate is into the
dehumidifier segment (manufacturing, installing, maintaining
and regulating indoor air quality across turnkey installations)
and was in the process of entering India. |
| The company had erected some major projects
on home ground as well as in China and Tokyo. The communication
programme erected by us was a mix of media, trade and
industry. Media awareness had to be spread at an introductory
level on the concept and several bureaus had to be activated
simultaneously including Calcutta, Bangalore and Chennai
on the media relations activity. This product has diverse
applications effecting all facets of everyday life as
well. Apart from the media approach, focused awareness
programmes including seminars and direct mailers have
been executed which has helped establish the concept among
the desired audiences. Corporate presentation inputs specific
to Indian market have been provided. |
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